Warranty & After-Sales Support

Infinity Technology provides warranty coverage for products, equipment, and spare parts against manufacturing defects and workmanship issues, subject to the agreed warranty terms and conditions.

Warranty Coverage

Warranty periods are typically one year or as otherwise agreed based on the product, manufacturer, project requirements, and commercial terms.

Warranty support may include:

·        Failure on Arrival (DOA)

·        Manufacturing or workmanship defects

·        Damage identified during transportation, subject to inspection and applicable terms

·        Failures occurring during initial startup or commissioning

Warranty Conditions

The warranty does not cover damage resulting from improper use, unauthorized modification, negligence, misuse, accidents, or failure to follow the manufacturer’s operating and maintenance requirements.

Extended Warranty

Extended warranty options may be available for selected products and projects, including 1-year, 2-year, or 3-year extensions, subject to agreement.

Warranty Service

Infinity Technology coordinates warranty assessment, technical support, repair, replacement, and manufacturer support as applicable, providing customers with reliable after-sales service throughout the equipment lifecycle.